bull99b Privacy Policy for Malaysian Users

1. Definitions

In this Privacy Policy, "personal data" or "personal information" means any information that identifies or can reasonably identify you as a natural person, including your name, account credentials, contact details, device identifiers, payment references and activity records. "Processing" means any operation performed on personal data, including collection, storage, use, disclosure and deletion.

"Account" means the registered profile held by an eligible user. "Platform" and "service" refer to the bull99b website and all features available to logged-in users. "We", "us" and "our" refer to bull99b. "You" and "your" refer to the individual accessing the platform.

2. Information We Collect

bull99b collects personal information through your registration, account activity, payment transactions, communications and platform interactions. The categories of information we may collect include:

• Registration details: your username, chosen password (stored in encrypted form), date of birth and self-declared eligibility confirmation.
• Identity and verification documents: copies of identification submitted during account verification or payment review processes.
• Contact information: an email address or other contact detail provided for account correspondence.
• Payment references: transaction identifiers, payment method category, amounts in MYR and timestamps. We do not store full bank account numbers or full card details on our systems.
• Activity data: game selections, sports market interactions, deposit and withdrawal history, session duration and preferences recorded within your bull99b account.
• Device and connection data: IP address, browser type, operating system, device identifiers and connection timestamps collected automatically when you access the platform.
• Communications: the content of messages sent to our support team and the records of those exchanges.

We collect only the information that is reasonably necessary for the purposes described in this policy. Where you provide optional information, we will use it as described below.

3. How We Use Your Information

bull99b processes personal data for the following purposes:

Account Administration

We use your registration and identity information to create and manage your bull99b account, verify your eligibility, apply applicable account settings and communicate important account notices.

Security and Fraud Prevention

Device and connection data, transaction references and activity patterns help us detect unusual login behaviour, investigate potential fraud, prevent unauthorised access and protect the integrity of the platform for all users.

Payment Processing

Transaction references and payment method categories are used to match deposits and withdrawals to your account, investigate discrepancies and satisfy reasonable financial record-keeping requirements. Payments involving Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, DuitNow and FPX may require us to share your transaction reference with the relevant payment provider to complete or verify the transfer.

Service Improvement

Aggregated or anonymised usage data may be analysed to understand which features are used most frequently, how navigation can be improved and where platform reliability can be strengthened for Malaysian users.

Responsible Gambling Monitoring

Activity data may be reviewed to identify patterns consistent with problematic play. Where such patterns are identified, bull99b may contact the account holder, apply account controls or escalate the matter in accordance with our Responsible Gambling obligations.

Communications

We use your contact information to respond to support enquiries, send account-related notifications and, where you have consented, communicate relevant platform information. We do not send unsolicited marketing to users who have not opted in.

4. Sharing Your Information

bull99b does not sell personal data to third parties. We may share information in the following limited circumstances:

• Service providers: third-party suppliers who assist with payment processing, identity verification, platform hosting or security. These providers access personal data only to perform the contracted service and are required to maintain appropriate safeguards.
• Game studios and sports data providers: technical information necessary to deliver live casino tables, slot games or sports market data may pass between bull99b and licensed content providers in the ordinary course of the service.
• Compliance requirements: we may disclose personal data where required by a lawful instruction, a court order or an applicable compliance obligation. We will not volunteer information beyond what is strictly required.
• Business transfers: in the event of a merger, acquisition or restructuring, personal data held at the time may form part of the transferred assets, subject to continued application of privacy protections equivalent to those described in this policy.

No personal data is shared with unrelated third parties for advertising purposes without your explicit consent.

5. Data Retention

bull99b retains personal data for as long as is necessary for the purpose for which it was collected, subject to any longer retention period required by applicable obligations. In practice:

• Account and identity data is retained for the duration of the account relationship and for a reasonable period after account closure to address any outstanding matters, disputes or requests.
• Transaction records are retained for the period required by applicable financial record-keeping standards.
• Support communications are retained for a period sufficient to resolve the relevant matter and to maintain a reasonable service history.
• Device and connection logs are retained only as long as necessary for security monitoring and fraud investigation purposes.

When personal data is no longer required, bull99b will take reasonable steps to delete, anonymise or securely destroy it.

6. Cookies and Session Data

bull99b may use cookies and similar session technologies to maintain login state, remember platform preferences and support security checks. A session cookie is temporary and is removed when you close your browser. A persistent cookie remains for a set period unless cleared earlier.

You may adjust your browser settings to refuse or delete cookies, though doing so may affect platform functionality, including the ability to remain logged in or to access certain features. bull99b does not use cookies to build profiles for third-party advertising without consent.

7. Security Measures

bull99b uses technical and procedural measures designed to reduce the risk of unauthorised access, disclosure, alteration or destruction of personal data. These include encrypted credential storage, access controls within the platform and monitoring for unusual activity patterns.

No internet-based service can guarantee absolute security. You are responsible for keeping your account password private, using a strong and unique password, signing out from shared devices and notifying bull99b promptly if you suspect that your credentials have been compromised. bull99b will never ask you to share your password through an ordinary email or support message.

8. User Rights

Subject to applicable conditions, you may have the following rights regarding your personal data held by bull99b:

• Access: to request a summary of the personal data we hold about you.
• Correction: to request that inaccurate or incomplete personal data be corrected.
• Deletion: to request deletion of personal data that is no longer required, subject to retention obligations and any outstanding account matters.
• Restriction: to request that processing be limited while an inaccuracy or a dispute is being addressed.
• Objection: to raise a concern about particular processing activities that you believe are not justified.
• Withdrawal of consent: where processing relies on your consent, you may withdraw that consent. Withdrawal does not affect the lawfulness of processing that took place before the withdrawal.

Requests regarding your personal data may be directed to the website email address displayed in the footer. We will respond within a reasonable period and may need to verify your identity before disclosing, correcting or deleting any information.

9. Underage Users

bull99b is intended only for adults aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from an underage individual, we will take reasonable steps to delete that information and close the relevant account. Adults who allow minors to access a shared device should ensure that account credentials are not accessible to those minors.

10. Contact and Policy Updates

If you have a question, concern or request relating to this Privacy Policy or to the personal data bull99b holds about you, please contact us using the website email address shown in the footer section of this page. Please include sufficient detail for us to identify the account and the specific matter you are raising. Do not include your password or any one-time security code in your message.

bull99b may revise this Privacy Policy to reflect service changes, updated security practices, payment developments or evolving applicable standards. The updated policy will be published on this page with a current effective date. Material changes will be communicated through an account notice where practicable. Continued use of the platform after the effective date of a revision constitutes acceptance of the updated terms.